Subject: ACE Update for the Field (August 25, 2008 14:40 EDT)
August 25, 2008 14:35 EDT
Message from Byron Kissane:
At approximately 13:30 EDT,
ACE users experienced slow system response when logging into and navigating in ACE. The issue impacted both CBP and Trade users. CBP users could access trip processing and Trade users could submit manifest via the ACE portal but experienced slow system response. The issue is now resolved and users can now access ACE without experiencing slow system response.
Service restoration occurred at approximately 14:20 EDT.
ACE Update for the Field (August 25, 2008 14:40 EDT)