20 CFR 411.650 - Is there a process for resolving disputes between ENs that are not State VR agencies and PMs, other than disputes on a payment request?

Regulations last checked for updates: Feb 16, 2025

Title 20 - Employees' Benefits last revised: Jan 17, 2025

View all text of Subpart I [§ 411.600 - § 411.660]

§ 411.650 - Is there a process for resolving disputes between ENs that are not State VR agencies and PMs, other than disputes on a payment request?

Yes. Under the agreement to assist us in administering the Ticket to Work program, a PM is required to have procedures to resolve disputes with ENs that do not involve an EN's payment request. (See § 411.590 for the process for resolving disputes on EN payment requests.) This process must ensure that:

(a) The EN can seek a solution through the PM's internal grievance procedures; and

(b) If the PM's internal grievance procedures do not result in a mutually agreeable solution, the PM shall refer the dispute to us for a decision.

authority: Secs. 702(a)(5) and 1148 of the Social Security Act (42 U.S.C. 902(a)(5) and 1320b-19); sec. 101(b)-(e), Public Law 106-170, 113 Stat. 1860, 1873 (42 U.S.C. 1320b-19 note)

source: 66 FR 67420, Dec. 28, 2001, unless otherwise noted.

cite as: 20 CFR 411.650