a comprehensive mission statement covering the major functions and operations of the Postal Service;

general goals and objectives, including outcome-related goals and objectives, for the major functions and operations of the Postal Service;

a description of how the goals and objectives are to be achieved, including a description of the operational processes, skills and technology, and the human, capital, information, and other resources required to meet those goals and objectives;

a description of how the performance goals included in the plan required under section 2803 shall be related to the general goals and objectives in the strategic plan;

an identification of those key factors external to the Postal Service and beyond its control that could significantly affect the achievement of the general goals and objectives; and

a description of the program evaluations used in establishing or revising general goals and objectives, with a schedule for future program evaluations.