47 USC 562 - Requirements relating to charges for covered services

U.S Code last checked for updates: Nov 22, 2024

§ 562.

Requirements relating to charges for covered services

(a)

Consumer rights in sales

(1)

Right to transparency

(2)

Right to formal notice

(3)

Right to cancel

(b)

Consumer rights in e-billing

If a provider of a covered service provides a bill to a consumer in an electronic format, the provider shall include in the bill—

(1)

an itemized statement that breaks down the total amount charged for or relating to the provision of the covered service by the amount charged for the provision of the service itself and the amount of all related taxes, administrative fees, equipment fees, or other charges;

(2)

the termination date of the contract for the provision of the covered service entered into between the consumer and the provider; and

(3)

the termination date of any applicable promotional discount.

(c)

Consumer rights to accurate equipment charges

A provider of a covered service or fixed broadband internet access service may not charge a consumer for—

(1)

using covered equipment provided by the consumer; or

(2)

renting, leasing, or otherwise providing to the consumer covered equipment if—

(A)

the provider has not provided the equipment to the consumer; or

(B)

the consumer has returned the equipment to the provider, except to the extent that the charge relates to the period beginning on the date when the provider provided the equipment to the consumer and ending on the date when the consumer returned the equipment to the provider.

(d)

Definitions

In this section:

(1)

Broadband internet access service

(2)

Covered equipment

(3)

Covered service

(June 19, 1934, ch. 652, title VI, § 642, as added Pub. L. 116–94, div. P, title X, § 1004(a), Dec. 20, 2019, 133 Stat. 3200.)

cite as: 47 USC 562