DRA-4/DRA-5-01-RR:IT:EC 226685 LTO

Port Director
Port of New York
c/o Chief, Residual Liquidation and Protest Branch
6 World Trade Center
Room 761
New York, New York 10048-0945

RE: Protest 1001-95-105517; unused merchandise drawback; rejected merchandise drawback; 19 U.S.C. 1313(c); 19 U.S.C. 1313(j)(1); AM/FM stereo cassette radios and compact disc players, equalizers, amplifiers, speakers; drawback entry documentation; HQs 221245, 222633, 224227, 224752, 225552

Dear Port Director:

This is in reference to Protest 1001-95-105517, which concerns the availability of drawback pursuant to 19 U.S.C. 1313(c) and 19 U.S.C. 1313(j)(1) for certain AM/FM stereo cassette radios and compact disc (CD) players, equalizers, amplifiers, speakers, etc. The drawback claims were made July 25 and August 10, 1994 (entry numbers 241-XXXX254 and 241-XXXX256, respectively), and the entries were liquidated on April 21, 1995. This protest was timely filed on June 22, 1995.

FACTS:

The imported merchandise consists of a variety of automotive products, including AM/FM stereo cassette radios and CD players, equalizers, amplifiers, speakers, etc. All were intended to be used for installation in automobiles, trucks and vans after they left the factory (commonly referred to as "after market"). The products were sold throughout the United States directly and through independent sales representatives to mass merchandisers like K-Mart, auto specialty chains, catalog showrooms, television shopping networks and discount drug stores. - 2 -

The products were imported in bulk and subsequently assembled into kits for retail sale. The kits were packaged in either a display or clamshell packaging, which allowed the customer to view the entire contents of the package. All of the products were designed for consumer installation (the protestant offered a toll free consumer help line for installation and troubleshooting assistance). The installation of these units required that the imported article be unpacked from its original packaging, partially disassembled and its wires had to be slit or cut to fit the article in the motor vehicle. Since units were returned after being purchased by the consumer, it would not be unusual to find signs of use on the returns, such as scratches, missing or broken parts, cut wires, etc.

The protestant accepted returns from its customers, who received returns from the retail customer (i.e., the vehicle owner). The protestant accumulated the returned units in its warehouses and ultimately sold them, at a drastically reduced amount (at approximately 10 cents on the dollar), to a trading company for exportation. As a condition of this sale, the articles had to be exported. ISSUE:

Whether the imported merchandise is eligible for drawback under 19 U.S.C. 1313(j)(1), or alternatively, under 19 U.S.C. 1313(c).

LAW AND ANALYSIS:

The protestant contends that the imported merchandise is eligible for drawback under 19 U.S.C. 1313(j)(1), or, alternatively, under 19 U.S.C. 1313(c).

1. 19 U.S.C. 1313(j)(1)

The drawback law was substantively amended by section 632, title VI - Customs Modernization, Public Law 103-182 the North American Free Trade Implementation Act (107 Stat 2057) enacted December 8, 1993. Title VI of that Act amended 19 U.S.C. 1313(j). Section 692 of the Act provides that Title VI provisions take effect on the date of enactment.

19 U.S.C. 1313(j)(1) provides that:

If imported merchandise, on which was paid any duty, tax, or fee imposed under Federal law because of its importation-- - 3 - (A) is, before the close of the 3-year period beginning on the date of importation-- (i) exported, or (ii) destroyed under customs supervision; and (B) is not used within the United States before such exportation or destruction; then upon such exportation or destruction 99 percent of the amount of each duty, tax, or fee so paid shall be refunded as drawback. The exporter (or destroyer) has the right to claim drawback under this paragraph, but may endorse such right to the importer or any intermediate party. Senate Report 103-189, (1993) at p. 82, provides, regarding unused merchandise drawback, as follows:

Section 632 renames the same condition drawback provision 'Unused Merchandise Drawback,' and amends the provision in several ways. The provision will allow exporters to claim drawback on imported merchandise, or other domestic or imported merchandise that is substituted for the imported merchandise, that is not used within the United States before exportation or destruction, while removing the requirement that the merchandise be in the same condition. This allows for the possibility that drawback may be claimed on exported or destroyed unused merchandise that has physically deteriorated.

19 U.S.C. 1313(j)(1) provides that the merchandise on which drawback is claimed may not be used. A definition of the term "unused merchandise" was not provided in the language of the new act, although 19 U.S.C. 1313(j)(3) states that the performance of certain operations (such as testing, cleaning, and inspecting) on the imported item, not amounting to a manufacture or production, is not treated as a use of the merchandise. In Customs Service Decisions (C.S.D.) 81-222 and 82-135, however, we determined that an article is used when it is employed for the purpose for which it was manufactured and intended.

In making a claim under 19 U.S.C. 1313(j)(1), it is incumbent on the protestant to present evidence as to how the merchandise was used (i.e., why was the merchandise returned by the consumer?). The protestant admits that it "cannot - 4 -

specifically identify the exact use to which each returned article was put," but argues that "[b]y virtue of their return, it is logical to assume that all of the returned units did not meet the expectations of the ultimate purchaser and further, that such units were not used by such purchasers for their intended purpose." Although the merchandise was to be exported by a trading company that purchased the returned units at a drastically reduced amount, no evidence was presented to support these assertions.

The protestant states that it accepted returns from its customers (retailers), who received returns from the retail consumer (the vehicle owner), who returned the units "after attempted installation or installation and subsequent removal." The retailers, who were not required to provide an explanation as to why they accepted the return, received "a full credit [from the protestant] applied for each authorized return." The "Return Authorization" provided by the protestant simply lists the following condition: "[o]nly defective product will be accepted." However, there is no indication that any products shipped by the retailers to the protestant were not accepted (i.e., those that were not defective).

The protestant states that many of the units were installed in the vehicles only to be returned at a later date--"it would not be unusual to find signs of use on the returns, such as scratches, missing or broken parts, cut wires, etc." Without explanation, this statement does not support the protestant's claim, and is, in fact, evidence of "use." Further, Customs examination of three containers on August 4 and August 5, 1994, revealed that while some of the exported merchandise had "defective tags" on them, many others did not. Those that had tags listed a variety of defects, including "tape doesn't work," "tuning knob broken loose from stem," "will not play at all," knob "won't turn anymore," "eats tapes," etc. Besides the tags, no other records are maintained showing the reason for any return. All returned merchandise is commingled, making no distinction, except for the tags, between good, used, unused, broken, damaged or defective products. More importantly, however, is the fact that the tags list 1990 return dates (i.e., February 26 and July 7, 1990). These returns, therefore, bear no relationship to entry numbers 241-XXXX254 and 241-XXXX256, as that merchandise was entered in 1991 and 1992.

In HQ 224227, dated May 2, 1996, we recently held that imported telephones, telephone answering machines and karaoke music machines that have been returned by the retailer to the - 5 -

importer of record to be shipped back to the manufacturers were not eligible for drawback under 19 U.S.C. 1313(j)(1). The importer of record had a "no-questions-asked" return policy, in which it did not inquire as to the reason for the return of the merchandise. Because no records were maintained showing the reason for the returns, we found that "the requirement that the merchandise not be used under 19 U.S.C. 1313(j) has not been met." Similarly, the merchandise in question, returned by the retailer to the protestant apparently based on a "no-questions-asked" return policy, is not eligible for drawback under 19 U.S.C. 1313(j)(1).

The protestant cites HQ 224752, dated October 29, 1993, and HQ 225552, dated November 1, 1994, for the proposition that any operation of the automotive products following their installation constitutes a "testing," which should not be treated as a "use" pursuant to 19 U.S.C. 1313(j)(3). In HQ 224752, notebook computers were evaluated by distributors for compatibility with software applications, hard disk drive performance, battery depletion rate and reliability, over a period of days, while in HQ 225552, machinery was installed and subjected to limited trial runs. We determined that the computers and machinery were eligible for drawback under 19 U.S.C. 1313(j) because the operations performed were "testing" operations (HQ 224752 cited 19 U.S.C. 1313(j)(4), the predecessor to 19 U.S.C. 1313(j)(3)).

Once again, there are no records in the instant case showing the reasons for the returns (i.e., did the consumer use the product but simply did not like it?), nor is there evidence that the AM/FM stereo cassette radios and CD players, equalizers, amplifiers and speakers were "tested" by the retail consumer in the manner described above. Moreover, the merchandise was not operated by the consumer for the sake of "testing," but was employed for the purpose for which the merchandise was manufactured. See HQ 222633, dated December 10, 1990 (wherein we found that where the ultimate consumer took household glassware home and discovered that it was defective, then the merchandise was considered to be used and 19 U.S.C. 1313(j) was not applicable). HQ 224752 and HQ 225552 are therefore distinguishable from the case at hand.

Finally, in addition to our above-mentioned concerns regarding the "use" of the merchandise, we note that there are also deficiencies in the drawback entry documentation provided by the protestant. Regarding drawback entry number 241-XXXX254, for example, there are discrepancies between the Customs Form (CF) 7539, entry summary and commercial invoices supporting the drawback entry. Several are listed below. - 6 -

An attachment to the CF 7539 provides that 16,000 car stereos and nylon bags, model RS1000NB (P.O. 19274R), were imported in entry 241-XXXX067-9. The entry summary describes the importation of 10,000 "RAD/CASS TAPE PLAYERS, STERE," which were classified under subheading 8527.21.10, Harmonized Tariff Schedule of the United States (HTSUS) (reception apparatus for radiobroadcasting, whether or not combined, in the same housing, with sound recording or reproducing apparatus or a clock), and 6,000 "OTHER TRAVEL BAGS, MN-MD, OUT." However, the commercial invoice for this entry indicates that only 9,000 "RS1000N-B" (and 1,000 "RS1800") car stereos were imported. Moreover, there are no export documents indicating that the 8,800 car stereos exported were all model RS1000N-B, as claimed.

An attachment to the CF 7539 provides that 15,600 car radios, model RS1000NB (P.O. 19358,59,66), were imported in entry 241-XXXX450-8. Two entry summaries were provided, and they describe the importation of 3,780 and 11,820 "RAD/CASS TAPE PLAYERS, STERE," which were also classified under subheading 8527.21.10, HTSUS. However, a single commercial invoice (only one is in our file, apparently that relating to the importation of 11,820 car radios) for this entry indicates that 9,320 "RS1000N-B" and 2,500 "RS2050-B" car radios were imported. Again, there are no export documents indicating that the 9,320 car radios exported were all model RS1000N-B, as claimed.

An attachment to the CF 7539 provides that 11,000 "stereos, radios w/ flashlights," model RS1000NB (P.O. 19273B) were imported in entry 241-XXXX239-5. However, two entry summaries describe the importation of 6,000 "RADIO BROAD REC, AM/FM OR F" and 5,000 "RAD/CASS TAPE PLAYERS, STERE" under subheadings 8527.19.00 and 8527.21.10, HTSUS, respectively. There are no export documents indicating that the 5,000 car stereos exported were all model RS-1000N-B, as claimed. Accordingly, based on the lack of evidence regarding the "use" of this merchandise, and the deficiencies in the drawback entry documentation, the merchandise is not eligible for drawback under 19 U.S.C. 1313(j)(1).

2. 19 U.S.C. 1313(c)

19 U.S.C. 1313(c), which concerns drawback for merchandise not conforming to sample or specifications, provides that:

- 7 -

Upon the exportation, or destruction under the supervision of the Customs Service, of merchandise-- (1) not conforming to sample or specifications, shipped without the consent of the consignee, or determined to be defective as of the time of importation; (2) upon which the duties have been paid; (3) which has been entered or withdrawn for consumption; and (4) which, within 3 years after release from the custody of the Customs Service, has been returned to the custody of the Customs Service for exportation or destruction under the supervision of the Customs Service; the full amount of the duties paid upon such merchandise, less 1 percent, shall be refunded as drawback. Regarding the issue of rejected merchandise, House Report 103-361, 103d Cong., 1st Sess., 129, states the following: Section 632 amends the rejected merchandise drawback provisions . . . to allow the importer and foreign supplier to agree that the imported merchandise was defective without reference to purchase specifications or samples. If the importer and foreign supplier could not agree that the merchandise was defective, Customs would be required to make that determination. Under Section 632, imported merchandise could be used for up to 3 years and the importer could get a duty refund if it was shown that the merchandise did not conform to specifications or sample or was defective at the time of importation. Therefore, to qualify for rejected merchandise drawback, the claimant must provide evidence that the importer and foreign supplier agreed that the imported merchandise was defective at the time of importation, or that the imported merchandise did not conform to sample or specification. The protestant has not provided such evidence.

The facts indicate that there was no agreement between the protestant (the importer) and foreign supplier that the imported - 8 -

merchandise was defective at the time of importation. According to the protestant, it accumulated the returned units in its warehouses and ultimately sold them, at a drastically reduced amount (at approximately 10 cents on the dollar), to a trading company for exportation. There is no mention of the foreign supplier in this transaction or in any other involving returned merchandise.

Because there is no agreement or insufficient evidence of an agreement, Customs is required to make the determination as to whether the imported merchandise was defective at the time of importation. The type of documentation necessary to support such a determination was described in HQ 221245, dated October 19, 1990. In HQ 221245, we stated there were two ways in which a claimant can demonstrate to Customs satisfaction that merchandise did not conform to sample or specifications: "(1) by presenting specifications and showing that the defect was caused by a failure to meet those specifications; or (2) by proving that the imported merchandise failed to meet a warranty guaranty as to length of service, and the credit allowed for it amounted to 90% or more of the purchase price." See also HQ 224227, dated May 2, 1996. The protestant has not provided specifications for the products or evidence that they were indeed defective. While the protestant gave its customer full credit for all units returned to it, there is insufficient evidence relating to the failure of the units to meet any warranty guarantee. Moreover, as stated above regarding the claim under 19 U.S.C. 1313(j)(1), there are also deficiencies in the drawback entry documentation. Accordingly, the units are not eligible for drawback under 19 U.S.C. 1313(c).

HOLDING:

The protest should be denied because there is a complete lack of evidence to show that the AM/FM stereo cassette radios and compact disc (CD) players, equalizers, amplifiers, speakers, etc., meet the statutory requirements set in 19 U.S.C. 1313(c) or 19 U.S.C. 1313(j)(1).

In accordance with section 3A(11)(b) of Customs Directive 099 3550-065, dated August 4, 1993, Subject: Revised Protest Directive, this decision, together with the Customs Form 19, should be mailed by your office to the protestant no later than 60 days from the date of this letter. Any reliquidation of the entry in accordance with the decision must be accomplished prior to the mailing of the decision. Sixty days from the date of the decision the Office of Regulations and Rulings will take steps to - 9 -

make the decision available to Customs personnel via the Customs Rulings.

Sincerely,

Director, International Trade
Compliance Division