COMPLIANCE REVIEWS

• § 38.62 - Authority and procedures for pre-approval compliance reviews.

• § 38.63 - Authority and procedures for conducting post-approval compliance reviews.

• § 38.64 - Procedures for concluding post-approval compliance reviews.

• § 38.65 - Authority to monitor the activities of a Governor.

• § 38.66 - Notice to Show Cause issued to a recipient.

• § 38.67 - Methods by which a recipient may show cause why enforcement proceedings should not be instituted.

• § 38.68 - Failing to show cause.

• § 38.60 - Evaluation of compliance.

• § 38.61 - Authority to issue subpoenas.

COMPLAINT PROCESSING PROCEDURES

• § 38.69 - Complaint filing.

• § 38.70 - Required contents of complaint.

• § 38.71 - Right to representation.

• § 38.72 - Required elements of a recipient's complaint processing procedures.

• § 38.73 - Responsibility for developing and publishing complaint processing procedures for service providers.

• § 38.74 - Recipient's obligations when it determines that it has no jurisdiction over a complaint.

• § 38.75 - If the complainant is dissatisfied after receiving a Notice of Final Action.

• § 38.76 - If a recipient fails to issue a Notice of Final Action within 90 days after the complaint was filed.

• § 38.77 - Extension of deadline to file complaint.

• § 38.78 - Determinations regarding acceptance of complaints.

• § 38.79 - When a complaint contains insufficient information.

• § 38.80 - Lack of jurisdiction.

• § 38.81 - Complaint referral.

• § 38.82 - Notice that complaint will not be accepted.

• § 38.83 - Notice of complaint acceptance.

• § 38.84 - Contacting CRC about a complaint.

• § 38.85 - Alternative dispute resolution.

COMPLAINT DETERMINATIONS

• § 38.86 - Notice at conclusion of complaint investigation.

• § 38.87 - Director's Initial Determination that reasonable cause exists to believe that a violation has taken place.

• § 38.88 - Director's Final Determination that no reasonable cause exists to believe that a violation has taken place.

• § 38.89 - When the recipient fails or refuses to take the corrective action listed in the Initial Determination.

• § 38.90 - Corrective or remedial action that may be imposed when the Director finds a violation.

• § 38.91 - Post-violation procedures.

• § 38.92 - Written assurance.

• § 38.93 - Required elements of a conciliation agreement.

• § 38.94 - When voluntary compliance cannot be secured.

• § 38.95 - Enforcement when voluntary compliance cannot be secured.

• § 38.96 - Contents of a Final Determination of a violation.

• § 38.97 - Notification of finding of noncompliance.

BREACHES OF CONCILIATION AGREEMENTS

• § 38.98 - Notification of Breach of Conciliation Agreement.

• § 38.99 - Contents of Notification of Breach of Conciliation Agreement.

• § 38.100 - Notification of an enforcement action based on breach of conciliation agreement.